inyu training™ | salon and spa guest care 
Training for Salons and Spas
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inyu training™ connects your guest care team to a vibrant learning community, providing password-protected access to training and problem-solving audio, video and written content.

Download workbooks for guest care meetings.

Sign your front desk up for online training sessions.

See sample workbook

  Guest Care Language

Provide training for your guest care team on guest care language in common and difficult situations.
  Service Recovery

Explore how to handle difficult customers and use simple, effective phrases to diffuse potentially challenging situations
  Internal Customer Care

Explore the importance of the Guest Care role to the overall team. Share systems and techniques for improving the overall “service level” between team members in your organization.
  Delivering Guest Care Solutions

Encourage “thinking on your feet” to empower guest care team members to handle customer challenges immediately and effectively.
  Guest Care Systems

Explore systems that deliver effective guest care consistently.