Class Overview
In her best-selling book Fierce Conversations, Susan Scott led a revolution that called for real, authentic conversations. Watch the recorded web workshop to hear how Susan shares her approach for bringing authenticity to your role as a leader. Be one of the first to experience Fierce Leadership, her soon-to-be released book (October 2009).

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Class Overview
In Not Everyone Gets a Trophy, Bruce Tulgan shares what Generation Y is looking for in the workplace. We’ll take the theories and share how they are being put into action by salon owners. Watch the recorded web workshop for best practices in attracting, retaining and inspiring the New Generation.

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